JAPANESE BODY THERAPY Franchise Concept
A System-Driven Wellness Business Built Around Customer Value, Standardization and Reproducibility
JAPANESE BODY THERAPY (JBT) is a Singapore-based wellness franchise built around our proprietary PM Balance Seitai concept.
JBT is not designed as a typical massage business.
Our model combines photo-based posture assessment, PM Balance Seitai, structured customer consultation, staff training, store operations and KPI management into one standardized operating system.
The objective is to reduce dependence on individual therapist personality or experience and create a business model that can be trained, managed and reproduced across multiple locations.
Our Suntec City flagship store serves as the operating model, training base and development center for JBT franchise expansion.
PROVEN OPERATING TRACK RECORD
JBT is already operating from its flagship location at Suntec City, Singapore.
Current operating proof includes:
• 1,072+ Google Reviews
• 4.9 Average Google Rating
• Approx. 560 documented posture-improvement cases
• Approx. SGD 1.2 million annual cash revenue at the Suntec flagship
The franchise model is being developed from a real operating business rather than from a theoretical concept.
WHY JBT WORKS AS A FRANCHISE MODEL
No Product Inventory
JBT is a service-led business and does not require merchandise inventory.
Normal operating consumables are required, but the business does not depend on purchasing and holding retail stock.
Package-Based Cash Flow
JBT uses structured 17-session and 34-session treatment programs, supporting repeat visits and a package-based cash flow model.
The business is not designed around one-time treatment sales alone.
Broad Everyday Demand
JBT serves common customer concerns including:
• Neck and shoulder discomfort
• Lower-back concerns
• Knee concerns
• Posture
• Pelvic balance
• Recurring physical discomfort
These concerns exist across a broad adult customer base.
Review & Referral Flywheel
Customer satisfaction can lead to:
Customer Value → Reviews → Referrals → Repeat Visits → Long-Term Trust
JBT combines Google reviews, customer referrals, visible posture changes, social media and local brand awareness to reduce reliance on paid advertising alone.
Value Before Selling
JBT is not designed around aggressive selling.
Photo-based posture assessment helps customers objectively understand their body condition and treatment plan before making a decision.
The focus is on creating customer understanding and value first.
Standardized Operating System
JBT standardizes:
• PM Balance Seitai treatment structure
• Photo-based posture assessment
• Customer consultation framework
• Staff training
• Store operations
• KPI management
• Manager and supervisor coaching
This helps reduce dependence on individual therapist style and supports operational reproducibility.
Owner-as-Manager Model
The franchise owner is not required to be the main therapist.
A trained local team delivers the service and manages daily operations, while the owner manages the business, staffing, capital allocation and KPI performance.
This is not a fully passive business, but it is designed so the owner can operate primarily as a business manager rather than as the main practitioner.
End-to-End Headquarters Support
JBT Headquarters supports franchise partners through:
• Business model and financial review
• Site and location review
• Recruitment support
• Flagship store training
• Pre-opening preparation
• Opening support
• KPI review
• Operational improvement
• Field coaching and ongoing franchise support
HOW THE JBT CUSTOMER MODEL WORKS
JBT differentiates itself from conventional massage businesses by helping customers see and understand their physical condition.
The customer journey combines:
Customer Concern
→ Photo-Based Posture Assessment
→ Understanding of Posture and Body Balance
→ PM Balance Seitai
→ Individual Improvement Plan
This structured process supports customer understanding, consistent service delivery and long-term treatment planning.
Detailed consultation sequences, question design, internal training systems and operating manuals are proprietary JBT know-how and are provided through the appropriate franchise training process.
BUSINESS STRUCTURE
JBT operates through a combination of:
• Initial customer sessions
• 17-session treatment programs
• 34-session treatment programs
• Repeat customer visits
• Renewal / buy-up after completion of the initial program
New-customer acquisition is the primary sales engine during the launch stage.
As the customer base develops and customers complete their initial treatment programs, renewal and buy-up can become an additional revenue engine.
Detailed sales, cash flow and financial models are provided to qualified prospective partners after inquiry.
DESIGNED FOR EFFICIENT STORE OPERATIONS
The JBT franchise format is designed as a compact, high-efficiency store model.
A standard format can operate with approximately:
• 6 treatment beds
• 2 Thompson beds
• Photo-analysis area
• Reception / consultation space
The franchise store does not need to replicate the larger footprint of the Suntec flagship.
The flagship is intentionally larger because it also functions as JBT’s training and operational development center.
OWNER & TEAM STRUCTURE
The base operating model is designed around a small local team.
The owner focuses on:
• Business management
• Recruitment and staffing decisions
• KPI review
• Capital allocation
• Maintaining JBT operating standards
The trained local team focuses on:
• Customer service
• Posture assessment
• PM Balance Seitai
• Customer consultation
• Daily store operations
INVESTMENT
Franchise Fee:
SGD 28,000
Estimated Total Initial Investment:
Approx. SGD 115,000 – 195,000
Base Planning Case:
Approx. SGD 150,000
Actual investment varies depending on:
• Store condition
• Renovation requirements
• Landlord works
• Rental deposit
• Equipment
• Location
• Local operating requirements
Detailed financial projections are reviewed individually with prospective franchise partners.
SINGAPORE FRANCHISE OPPORTUNITIES
JBT is seeking qualified partners to develop additional locations in Singapore.
Available structures include:
• Single-unit Franchise
• Multi-unit Franchise
We welcome enquiries from:
• Business owners
• Multi-unit operators
• Wellness businesses
• Healthcare businesses
• Fitness businesses
• Beauty businesses
• Service businesses
• Operators able to recruit, train and manage a local team
These are preferred partner profiles and are not intended to exclude qualified applicants from other industries.
INTERNATIONAL FRANCHISE & DEVELOPMENT OPPORTUNITIES
JBT is also seeking qualified franchise and development partners in selected international markets.
Priority markets currently include:
Thailand / Malaysia / Indonesia / Philippines / Taiwan / Hong Kong / China / UAE / Australia
Potential partnership structures include:
• Single-unit Franchise
• Multi-unit Franchise
• Area Development
• Master Franchise
For selected countries and territories, JBT may discuss Exclusive Development Rights with qualified partners who demonstrate:
• Sufficient financial capability
• Strong local market knowledge
• Operational experience
• Ability to recruit and manage local teams
• Capability and commitment to develop multiple locations
• Commitment to JBT operating standards, training, KPI management and customer outcomes
The Suntec City flagship serves as JBT’s operating model and training base for international expansion.
FRANCHISE SUPPORT
JBT provides support throughout the franchise journey.
Before Opening
• Business model review
• Financial review
• Site selection guidance
• Rent and operating-cost review
• Recruitment support
• Store setup preparation
Training
• Flagship store training
• PM Balance Seitai training
• Posture assessment training
• Customer consultation training
• Store operations
• KPI management
Opening
• Opening support
• Customer-flow guidance
• Operational support
• KPI monitoring
Post-Opening
• Ongoing KPI review
• Operational guidance
• Staff development
• Conversion and customer-flow improvement
• Field coaching where required
JBT’s support is designed to provide franchise partners with an operating system, not simply the right to use a brand name.
WHO WE WANT TO GROW WITH
JBT is looking for partners who want to build the business over the long term.
We particularly welcome:
• Business owners
• Multi-unit operators
• Wellness, healthcare, fitness, beauty and service businesses
• Partners with local market knowledge
• Operators capable of recruiting and managing people
• Partners committed to training, operating standards and KPI management
• Partners interested in developing multiple locations over time
NEXT STEP
If you are interested in developing JAPANESE BODY THERAPY in Singapore or bringing JBT to your market, we welcome the opportunity to discuss:
• Your target market
• Your location
• Your business background
• Your development plan
• The appropriate franchise or development structure
Detailed financial information and the JBT Franchise Proposal are available to qualified prospective partners after inquiry.
CONTACT
Yuta Kizaki
CEO
JBT GLOBAL PTE. LTD.
Email: yuta@jbtsg.com
Phone: +65 9888 1254